Customer Feedback

 

 

On 2021/11/02 21:05, James wrote:
Hi Jolene
 
Turntable belt received this afternoon and working perfectly. Many thanks for the excellent service.
 
Best regards


James
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On 2021/04/13 16:16, Vincent wrote:
Hi Jolene 
 
Dankie vir julle konstante vinnige en professionele diens! :-)
 
Lekker dag verder
 
Vincent
 
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On 2021/03/26 14:32, Sandi wrote:
Hi Jolene

A HUGE thank you for the incredibly speedy response to my order.  You guys rock!

Many many thanks!

Sandi
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On 2021/03/17 10:32, [email protected] wrote:
Jolene! You are an absolute legend! So efficient!

Thanks so much. You should come and play one of my escape rooms when you have a gap.

Check out our website.
Www.hashtagescape.co.za

Have a super day!

Regards
Chris
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On 2020/02/24 22:02, Chris wrote:
Thanks again for super-efficient service, Jolene!

Regards
Chris

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On 2019/09/30 15:49, jade wrote:
Hi there
 
Item received thank you so much for your excellent service and the hand written note. You guys could really teach south Africa what service is. I have recommended you guys to all my family and friends.
 
Well done and thank you
Jade

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On 2019/09/30 08:30, jade wrote:
Hi There
 
Wow never ever have I recieved such awesome service in my life. I will highly recommend you guys and will definetly do business with you again. Thank you so much and have a great day further.
 
Kind Regards
Jade

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On 2019/09/26 17:47, Pollie wrote:
Hi Jolene
Received all as ordered and already listening to my LP's.
Thanks for the excellent service
Paul
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Dr M | Hello Peter Review

I ordered a relatively small item (both in terms of cost and size), and had the misfortune to experience another Post Office strike (July). However, despite this, Jolene from Lantis Electronics kept me up to date the whole time through tracking the parcel, until it arrived at the Cape hub ... This attitude not only engenders trust in a company, but also has a feel-good factor, something that is lacking in today's business world.

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Riaan L |  Hello Peter Review

I was absolutely blown away by the service from Lantis Electronics. Having found them online, I inquired about a part that I was not sure of.
I did not expect a reply.
Well was I ever surprised. Not only did they respond quickly with the information I needed and the good news that they had stock, but the price was right too. The website and payment electronically was easy and went smoothly (hats of to the web designer too).
This was only the beginning. When I switched my computer on the next morning there was already a tracking number in my mailbox! Jolene then continued to send me a daily update on the whereabouts of my parcel travelling from Pretoria to Greyton in the Western Cape.
Yes she actually did the tracking on my behalf. I received my items today in perfect condition with a hand written note on the invoice thanking me for my purchase.
Of course this was followed with a confirmation via email that my order is now complete. Well done to Jolene for super service and to Lantis Electronics for stocking a really impressive range of turntable whatchamacallits! Will definitely be shopping with them again. Riaan

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On 2019/08/28 16:08, steve wrote:

Hi Jolene,

Package delivered this afternoon…stunned!

That is such Excellent service

Thank You

Kind Regards

Steve

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On 2019/08/14 20:39, John wrote:

Hi Jolene

Order received. Many thanks for your cheerful help.

Cheers

John

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On 2019/08/06 13:55, James wrote:

Hi Jolene - My liewe bliksem, that means it'll be here in Hoedspruit this afternoon, that's amazing.  Many many thanks!

James

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On 2019/06/13 14:55, james wrote:

Hi Jolene,

Just a massive big large over the top THANK YOU!!

I collected the parcel today from the GPO.

The parts were perfect.  I have a story to tell. The parts are not for me. I just arranged to get them for a friend. And he is mightily chuffed.

Now you take care and have a great day…just keep on keeping the customers satisfied.

Kind regards

James

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On 2019/05/31 08:56, Nick wrote:

Thank you again Jolene Superb service and a pleasure dealing with you.
Kind regards
Nick

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On 2019/05/10 10:18, Sarah wrote:

Hi Jolene
 
I received my preamp and related products this morning.
 
I just want to thank you for excellent customer service - you were prompt and helpful, the product arrived very quickly and it was generally a seamless, easy experience for me.
 
Thank you.

Best wishes
Sarah

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On 2019/04/23 14:07, Dewald wrote:

Hi Jolene. 
 
Order received. 
Response time ridiculously fast. 
Thanks very much. 
 
Regards
Dewald

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On 2019/03/26 09:14, Jacqui wrote:

Morning Jolene
Just to comment on your serrvice and the Courier Guy. Both excellent. 
Thank you all done inside of 24 hours. I am very impressed
Jacqui 

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On 2019/03/11 09:51, Jan wrote:

Dear Jolene

Thank You for an Excellent Service!!

It is greatly appreciated.

Kind Regards

Jan

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On 2019/01/29 11:43, Howard wrote:

Good morning Jolene

I have just received the stylus and now I cannot wait to get home to play my Vinyl. Thank you very much for all your effort. Excellent service!!!!

Kind regards

Howard

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On 2019/01/24 19:16, Amanda wrote:

Hi. Als werk so mooi!! Baie happy! Gaan vanaand als teg kry met i groot ribbon op vir my partner. Corne was in die kaap en kom vandag terug. Verjaarsdag geskenk! Dit was haar ouers sin. Gaan i groot verassing wees!! 
Baie dankie Jolene! Julle ken julle stuff! 
Groete
Amanda

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On 2019/01/24 10:09, Amanda wrote:

Jolene

Just want to say thank you for your excellent service. Not even Takealot can come close to your efficiency when it comes to online orders. 

THANK YOU THANK YOU!!!! I received my parcel and will be assembling the units tonight. 
 
Cheers
Amanda

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On 2019/01/15 17:21, Andre wrote:
Hello Jolene
Excellent! That you for your very prompt service. You guys make everybody else that I buy from look like dawdling slow-pokes :-)       
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On 2018/12/19 09:52, Peter wrote:
 
Many thanks Jolene, your service is wonderful!

Have a great festive season!

Best regards,

Peter 
 
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On 2018/12/12 08:01, Neville wrote:
Hi Jolene
 
Package received. Thanks for the the fast and efficient service!!!
 
Regards,
Neville
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On 2018/11/13 11:31, Timothy wrote:
Thank you all at Lantis for the excellent service. 

Regards

Timothy
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On 2018/11/01 20:50, Kershlen wrote:
Hi Jolene
 
I recived the item. And I would like to thank you for your hand written message. I look forward to buying from you again.
 
Take care 
Kershlen

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On 02/10/2018 17:16, Jason wrote:

Afternoon Jolene

Just wanted to let you know how impressed i am with the speedy service and hassle free experience i got from your company this week.
I give 5 stars and the thumbs up for the team that side. Even the Courier Guy impressed me so many thanks and ill be sure to spread the word around - Regards Jason

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On 01/10/2018 15:06, Nic wrote:

Hi there Jolene,

Just wanted to let you know my package was received and is already being put to good use.

Thank you and the company for your excellent customer service. I will be returning when the need arises and recommending Lantis Electronics to family and friends. It's been a pleasure dealing with you.

Kind regards,
Nic 
 

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On 23/08/2018 15:40, Antonie wrote:
Hello Jolene

Baie dankie sover,

Ek is baie gelukkig om julle maatskappy te kon raakloop. 

Ek het vir 'n lang ruk rondgevra en op die internet gekyk en selfs Facebook asook Junkmail geraadpleeg vir die parte.

Daar sal toekomstige bestellings wees van my kant af.

Baie dankie vir u vriendelikheid en goeie diens. 

Dit word waardeer.

Groetnis

Antonie 

28/06/2017 15:14
 

Hi Jolene

This has been my first time using Lantis and I just want to say thank you for the excellent service. Ordered online yesterday and already received my items at 10:20am this morning. This level of service is very rare is this country these days and greatly appreciated. I will definitely use your services again and also recommend your company every chance I get.

Regards Deon

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09/09/2016

Good day Jolene

 
I would like to start with saying WOW!!!!!!!!! I have received my order today, and I am one SERIOUSLY happy customer!
 
I would like to thank you and your team for the awesome service delivery, and efficacy with which our order was processed. I am really impressed with the speed, friendliness, and constant stream of info we received. It is very rare to have such high standards set and I wish others could follow in your wake!
 
I know you must hear this often, and it might seem funny, but I would like to thank you guys, and guarantee that this was not our last purchase, as well as me going to spread the gospel, not only to friends and family, but other schools alike! We as schools often (and have gotten used to) get poor service delivery, but not from you!
 
Hope you can send our word of thanks to all, and keep up the good work!
 
Sincerely
 

Louis Britz


30/04/2016

Good day

I would like to thank you for the excellent service in connection to my purchase of a Sanyo ST-05 cartridge. I was very satisfied with the easy checkout and payment as this is my first purchase from your shop. I am also very pleased with the courier sending me updates on the progress of the shipment. I would like to inform you that the cartridge is working perfectly. Thank you very much.

Kind regards
Stephen Eleftheriou


17/12/2014
Date Ordered: 16/12/2014
Thank you very much Hendri... Yet another quality product received!
This is now excellent service!

Will definitely make more frequent use of you service again in the new year!!!

Blessings to you and your family.

Regards

Corné Le Roux

27 October 2014

Hi Hendri
 
Just wanted to drop you a note to say 'Thank You'.
 
Your service and communication was excellent, and the courier arrived the day after despatch.
 
Am also happy to report that the piezo speakers are working 100% as required.
 
Thanks again.
Regards
Dave

Good day Hendri,

On Friday 27 December 2013 I collected your package from the Swellendam post office containing the Phono Pre-amplifier which I had purchased from you.

Thanks for the excellent service and for the frequent updates of my package’s progress through the delivery chain.

Kind regards,

Rob Young


Baie dankie!!! Ek het my pakkie ontvang en is baie tevrede met die diens, sal beslis weer gebruik maak.

Groete

Cobus Lessing


Authentic, trustworthy, and prompt. Thank you.





Good morning,

I received my order and I am very satisfied with your service.

Thanks a lot.
Adriaan Louw


Dankie Hendri, dit was lekker om met jou besigheid te doen.

Groete

Ryno

Bread Board 165mm X 53mm NEW

Comment:
Trustworthy seller, prompt delivery and follow up.
 

MAGNUM Solder Station SP1000 (Temp. Control) New
Comment:
Quick delivery, and easy transaction
 

Headshell S-Arm type
Comment:
Good seller, smooth transaction.
 

OM 10 Ortofon Turntable Stylus
Comment:
Prompt and efficient. Thank you
 

EPS25CS Technics Turntable Stylus
Comment:
It was considerate of the seller to keep me updated with info regarding the postal strike which affected his area. Product arrived nicely packaged.
 

Pre-Amplifier Pre-Amplifier for Phono & Mic
Comment:
Super seller! Fast delivery! Highly recommended! Thank you!
 

EPS25CS Technics Turntable Stylus
Comment:
Great service. Went the extra mile to help.
 

Pre-Amplifier Pre-Amplifier for Phono & Mic
Comment:
Excellent seller, Super happy with product, Superior Quality AAA+++